Shipping policy
U.S. SHIPPING SERVICES We ship to most locations within the United States.
| Shipping Method | Condition | Total Delivery Time | Shipping Charge |
|---|---|---|---|
| Economy | $70.00 and up | 5-8 business days | Free |
| Economy | 0lb - 2lb | 5-8 business days | $9.90 USD |
| Standard | $110.00 and up | 3-4 business days | Free |
| Standard | 0lb - 1lb | 3-4 business days | $14.90 USD |
| Express | $160.00 and up | 1-2 business days | Free |
| Express | 0lb - 1lb | 1-2 business days | $19.90 USD |
| 2 Day | 0lb - 1lb | 2 business days | $24.90 |
| Next Day | 0lb - 1lb | 1 business day | $29.90 |
Occasionally, during large promotional events and holiday rush, there may be a slight delay in validating your order, and additional shipping time may be required. Certain delivery locations or situations may cause delays. Total delivery time includes pending credit authorization, address verification, and processing, plus the expected shipping time for your order.
SHIPPING METHODS & DELIVERY TIMELINES
Benny Bee offers flat-rate shipping & handling! Choose the service level that is right for you and pay one flat rate.
Certain methods may not be available for every location. Flat rate shipping & handling applies to online orders only. Total delivery time includes the processing time until the order ships, plus the expected shipping time for your order. All orders ship from our fulfillment center in Torrance, CA 90503. Business days are Monday–Friday, excluding holidays. Orders received after 12 noon PT will begin processing the next business day. Please note that Benny Bee is not responsible for any charges upon delivery due to forwarding addresses. Unfortunately, once placed, orders cannot be edited.
ECONOMY DELIVERY (FREE WITH $70+ PURCHASE)
Orders shipped via Economy Delivery may take up to 8 business days via UPS. Business days are Monday through Friday, excluding holidays. Economy Delivery is only available for street addresses and P.O. Box shipments. Economy Delivery is available for shipments to AK, HI, APO/FPO addresses and U.S. Territories, but please allow up to 20 days for delivery.
Shipment re-routes, address corrections, and shipment call-backs may not be available on Economy Delivery orders. If available, delivery of your order may be delayed an additional five business days. Please review your shipping information carefully before finalizing your order.
STANDARD DELIVERY
Orders shipped via Standard Delivery may take up to 4 business days, via UPS. Business days are Monday through Friday, excluding holidays. Standard Delivery is only available for street address and P.O. Box shipments within the continental U.S. Standard Delivery is not available for shipments to AK, HI, APO/FPO addresses, or U.S. Territories.
Shipment re-routes, address corrections, and shipment call-backs may not be available on Standard Delivery orders. If available, delivery of your order may be delayed an additional five business days. Please review your shipping information carefully before finalizing your order.
2-DAY DELIVERY
All orders received prior to 12 noon PT, Monday–Friday, pending credit authorization, address verification, and processing are delivered via UPS within 2 business days. Business days are Monday through Friday, excluding holidays. Orders placed after 12 noon PT on Fridays will ship out on Monday, pending credit card validation, address verification, and processing (unless Monday is a Holiday). 2-Day Delivery is not available to AK, HI, and for APO/FPO addresses, PR, or other US Territories.
Shipment re-routes, address corrections, and shipment callbacks may not be available on these orders, so please review your shipping information carefully before finalizing your order. Deliveries to P.O. Boxes are not eligible for 2-Day Delivery.
NEXT DAY DELIVERY
All orders received prior to 12 noon PT, Monday–Friday, pending credit authorization, address verification, and processing are delivered via UPS the following business day before the end of the day. Business days are Monday through Friday, excluding holidays. Orders placed after 12 noon PT on Fridays will ship out on Monday, pending credit card validation, address verification, and processing (unless Monday is a Holiday). Next Day Delivery is limited in select areas. For details on service locations, visit ups.com. Next-day delivery is not available for shipments to AK, HI, P.O. Boxes, APO/FPO addresses, or U.S. Territories.
SIGNATURE REQUIRED
Shipments with a merchandise value above $500 may be sent with a signature required upon delivery.
SHIPPING POLICY
If your order has shipped and you still haven’t received your package, please allow the carrier the posted time for delivery or contact us and we’ll try our best to help.
Once your package is confirmed as delivered, we consider that order complete and we may be unable to provide a refund or reshipment if the package is missing. Please double check your address during checkout. Certain carriers provide a photo confirmation of delivery and if they have made an error, please contact us for assistance. For missing or lost packages that are confirmed as delivered to the correct address, we recommend contacting your financial institution for assistance.